Since I can’t go to IKEA myself, I often browse their website. Last week, while looking for a possible sink for my classroom, I came across a mispriced item. I wrote to the Contact Us guys, and here is our correspondence; me and Mike (or as I like to call him, Mikea).
Did you know that your Varde freestanding kitchen and double sink
is listed at eleven dollars on the website? I’ll order a dozen if
that’s true!Just thought you’d like to know so it can be changed.
Lauren Sommerer
And the reply from Mike:
Hello Lauren,
Thank you for taking the time to contact us.
The price shown on the website is in fact incorrect, as the price of
this combination is $289.00. Your information will be forwarded to
the appropriate department so the error on the website can be fixed.We thank you for bringing this matter to our attention, and thank you
for selecting IKEA.Best Regards,
Mike
IKEA Customer Care Center
I responded with:
You’re welcome, Mike!  As a token of your gratitude, would you consider opening a store here in Seward, Nebraska? We’re a booming metropolis of about 6,000 people who could really use your furniture!   (Our nearest IKEA is in Chicago!)    Â
Lauren
Suspiciously, there has been no reply from Mikea since. Oh, well, I have my imaginary trips to look forward to!! (Thanks, Brad!)