Angry customers

August 29, 2019


Our Wal*Mart is going through a significant change. They are rearranging everything, which makes it hard for me to mindlessly shop, and worst of all, they have converted the check-out aisles to mostly self-checkout.

Now, I have been more of a fan of self-checkout, but that’s because I like gadgets and don’t much like chit-chat. However, now it’s very obviously something that they want me to do, and that doesn’t go over well with Oppositional Lauren.

Ugh. I went there late this evening to pick stuff up for my brother and nephew who are coming, and there was a man there who was upset. He was quite vocal with the manager about how he doesn’t work there and this is terrible and so on and so forth.

Oppositional Lauren went from inside right to outside. She doesn’t like conflict.

About Lauren

Lauren Sommerer is a preschool teacher who likes to build prototypes, grow cats, cook things once, save money, reduce, reuse and recycle.

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7 Responses to “Angry customers”

  1. Peggy Said on:

    Lauren….I get annoyed at the self checkouts too. I think people should boycott them until we get a percentage off your total if you check yourself out. 5%? 10%? But I continue to use them to save time. (I would have secretly been cheering that guy on. Unless he was really nasty.)


  2. Kristi Said on:

    I despise the self-checkout. Why am I paying Walmart to make me check out my own things? Somebody could have a job checking out items for me.

    To be honest-I have used the self-checkout… especially when lines were ridiculously long, and I only had a couple of items.


  3. Lauren's dad Said on:

    Sams in Grand Junction has done the same thing. When asked by the attendant at the self check station, we answer: “I don’t work here.” It’s called customer management, not customer service. At least Dats Vat I Tink!


  4. Mom Said on:

    I have used them twice and there are a lot here but my theory is if I use them someone loses a job and I express that opinion whenever asked. Same goes for McDonalds.


  5. Brad Said on:

    Interesting. At the ikea in Baltimore, they took out all the self checkout lanes because people were stealing so much. Maybe that’s what everybody in Seward should start doing.


  6. Debbie Said on:

    I must say, i love the self checkout! Then it’s all done and bagged MY way… the proper way! I’ve been told i’m a control freak so… that could be it? I do think about jobs probably lost because of this new process and feel bad about that. I’ve also experienced the grocery pick up deal and that’s great too! Those are new jobs for folks, right?


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